Damru - Pouffes Sitting Stool for Living Room Poof Mudda Puffy Wooden Ottoman

Returns and Replacements - FAQ

Frequently asked questions about returns and replacements

What can I return? 

You may request returns for most items you buy from our website. However, you can only return items explicitly identified as "returnable" on the product detail page and/or our policy and within the ‘return window’ period.

Items are returnable if you've received them in a condition that is - 

• Physically damaged
• Has missing parts or accessories
• Defective 
• Different from its description on the product detail page.
• You no longer want the item (return applicable only for eligible items)

How to return items?

Need to return something? 

Go to Your Orders. (ensure you have signed in before)

Choose an item that you want to return or replace.

Select a reason from menu and continue.

Select the appropriate option and start the conversation.

Go to Your Orders to initiate a return. 

Note: The above process is applicable only if the product is returnable and the return window is still active. 

What are the return guidelines? 

Following are the return guidelines: 

Your address and the item that you wish to return must be eligible for return.

If the return is not eligible for Pickup, a Self-Return option will be given. For more details, please see our Return Pick up and Self Ship Guidelines.

Once the return is received, you will, in accordance with our Refund Policy, be issued a refund to your original payment method.

For Pay on Delivery orders, refunds will be processed either to your bank account (via National Electronic Funds Transfer (NEFT)).

For Pay on Delivery orders, refunds will be processed either to your bank account (via National Electronic Funds Transfer (NEFT)) or Amazon account (as Amazon Pay balance).

Where can I view status of return?

Locate the item from Your Orders

Select Return/Refund status

Your orders will be shipped within 3-4 days once your order is placed.

 A sitting stool is a piece of furniture designed for seating, which typically has the following features:

Compact size: Stools are typically smaller and more compact than chairs, making them easier to move and store.

Simplicity: Sitting stools are generally simple in design, with minimal features and adornments.

Legs: Our stools have four legs, which provide stability and support for the person sitting on the stool.Flat or slightly sloping seat: The seat of a stool is usually flat or slightly sloping, providing a stable and comfortable place to sit.

Durability: Stools are designed to be sturdy and durable, with materials that can withstand the weight of the person sitting on them.

Versatility: Stools can be used for a variety of purposes, including seating at a desk, in the kitchen, or at a bar.

Portability: Many stools are lightweight and easy to move, making them ideal for use in a variety of settings.

Aesthetics: Stools come in a wide range of styles and colors, making it easy to find one that complements the decor of a room.